Terms & Conditions

1 -Definitions:

"Buyer" means the person or company who accepts the Seller’s Quotation for the sale of the Goods or whose Order for the Goods is accepted by the Seller.

"Goods" means the goods (including any installment of the goods or any parts for them) which the Seller is to supply in accordance with these Terms.

"Order" means the Buyer’s acceptance of the Seller’s Quotation for the Goods or the order placed by the Seller for the Goods whether by means of the Seller’s catalogue or web site which the Buyer accepts.

"Seller" means Norspeed Packing Supplies, 1 Holmes Court, Rowany Drive, Port Erin, Isle of Man, IM9 6LW,  Tel: 01624 834941.

"Terms" means the standard terms of sale set out in this document and includes any special terms agreed in writing between the Seller and the Buyer.

These Terms govern the sale of the Goods sold by the Seller to the Buyer named on the order form provided on the Seller’s web site or catalogue and where the Goods are supplied as a result of the Buyer’s acceptance of the Quotation. The completed order form or Quotation together with the Terms constitute the entire and only agreement between the parties in relation to the sale of the Goods and comprises a legally binding contract between the parties.

2 - Price and payment:

3.1 If the Buyer places an Order via the Seller’s web site the price payable for the Goods will be set out on the web site at the time the Seller places the Order..

3.2 Notwithstanding the above clauses the Seller reserves the right by giving notice to the Buyer at any time before delivery, to vary the price of the Goods to reflect any increase/decrease in cost to the Seller which is due to any factor beyond the control of the Seller.

3.3 The Buyer shall be responsible for any charges for VAT, carriage in addition to the price for the Goods unless otherwise agreed in writing between the parties.

3.4 The Seller must receive payment for the total price of the Goods and any applicable charges for VAT, carriage and insurance, before the Order can be accepted unless otherwise agreed in writing.

4 - Delivery and title:

4.1 Delivery of the Goods shall be made by the Seller to the address of the Buyer as stipulated on the Order, or by Buyer collecting the Goods at the Seller’s premises at any time after the Seller has notified the Buyer that the Goods are ready for collection.

4.2 Any dates quoted for delivery of the Goods are approximate only and the Seller shall not be liable for any delay in delivery of the Goods howsoever caused.

4.3 If the Buyer fails to take delivery of the Goods then without limiting any other right or remedy available to the Seller, the Seller may store the Goods until actual delivery and charge the Buyer for the reasonable costs (including insurance) of storage.

4.4 Risk of damage to or loss of the Goods shall pass to the Buyer : a) in the case of Goods to be delivered at the Buyers premises, at the time of delivery or, if the Buyer wrongfully fails to take delivery of the Goods, the time when the Seller has tendered delivery of the Goods; or b) in the case of Goods the Buyer has requested the Seller to leave unattended at their requested delivery address when the Buyer is unable to take receipt of the goods and sign for the goods, at the time of delivery. c) in the case of Goods being collected from the Seller’s premises, at the time when the Seller notifies the Buyer that the Goods are available for collection.

4.5 Notwithstanding delivery and the passing of risk in the Goods, or any other provision of these Terms, the property in the Goods shall not pass to the Buyer until the Seller has received in cash or cleared funds payment in full of the price of the Goods together with any charges in respect of VAT, and carriage.

4.6 Until such time as the property in the Goods passes to the Buyer, the Seller may at any time require the Buyer to deliver up the Goods to the Seller, and if the Buyer fails to do so forthwith, enter on any premises of the Buyer or any third party where the Goods are stored and repossess the Goods..

4.11 Deliveries are made using a national carrier service. Goods are delivered to the front door of ground floor locations only. The delivery person/driver may at his/her discretion; assist with delivering the goods to a location within the premises nominated by the customer, at the customer’s own risk.


5 - Availability:

5.1 The Seller shall endeavour to hold sufficient stock to meet all Orders, however if there are insufficient stock to supply or deliver the Goods already paid for by the Buyer, the Seller shall, at its discretion, supply or deliver a substituted product or refund to the Buyer the price paid for the Goods as soon as possible and in any event within 30 days or, where the Buyer is an account customer, The Seller may, at its absolute discretion, raise a credit to offset the amount invoiced to the Buyer.

6 - Cancellation and returns:

6.1 Due to our fast turn around times cancellation of an order MUST be made within 4 hours of the order being placed, by calling 01642 825040.

6.2 Returns can only be made if the goods are faulty or not as described.

Contact details:
Phone: 01624 825040
E-mail: sales@norspeed.co.uk
Sales Department, Norspeed Packing Supplies, Unit 7 Balderton Court, Balthane Industrial Estate, Ballasalla, IM9 2AJ.

7 - Liability:

7.1 Goods that are accepted but are damaged must be signed for “Goods damaged”; Goods that are short must be signed for “Goods received short” and the Buyer must amend the number of items delivered on the carrier’s delivery paperwork. Damaged or short deliveries must not be signed for as “Unchecked” on the carrier’s delivery paperwork. Note: If the carrier’s paperwork is not signed for correctly for damaged or short deliveries this will invalidate the Seller’s contractual liability under these conditions and the Seller reserves the right to refuse to credit the Buyer for the damaged or short goods.

9 - Events beyond our control:

The Seller shall have no liability to the Buyer for any failure or delay in supply or delivery or for any damage or defect to the Goods supplied or delivered hereunder that is caused by any event or circumstance beyond its reasonable control (including without limitation strikes, weather, lockouts, acts of God and the like.

10 - General:

If any part of these conditions is invalid, illegal or unenforceable (including any provision in which the Seller excludes its liability to you, the Buyer) the validity, legality or enforceability of any other part of these conditions will not be affected. This contract shall be governed by and interpreted in accordance with English Law.